When you book an appointment that appointment time is reserved especially for you. Cancellations and no shows leave gaps in our schedule that cannot be filled without timely notice and prevent us from being able to accommodate other clients waiting for appointments.
A $30 non-refundable deposit is required to hold your appointment. Your reservation fee will need to be paid at the time of booking. All payments can be paid by PayPal, Zelle, or cash.
Booking fee will come off the total of your appointment cost.
As a courtesy to our staff and other clients a minimum 24 hours notice must be given to reschedule or cancel appointments.
Any cancellations/reschedule/No shows made less than 24 hours in advance will result in 50 percent of the service being added to your next appointment
Please call us if you think you will arrive late for your reserved appointment time. If possible we will try to adjust our schedule.However we can not give a guarantee, so please be aware that your treatment time may be shortened with a full cost charged.
Please arrive 15 minutes early for your first appointment, and 5 minutes early for all other appointments. This will give you the necessary time to settle in and fill out any forms or use the bathroom and remove any make-up if need be.
We offer professional lash services therefore it is the clients responsibility to make sure all makeup product or/and old strip lash glue is removed prior to Full Lash sets and Lash Refills. Kindly cleanse your lashes with the recommended lash cleanser making sure the root of your lashes is clean to ensure the best bond possible. ( Lash Extensions will NOT adhere to dirty or oily lashes)
We do NOT fill other techs.
Please note that any reactions to eyelash extensions are not foreseeable by our skilled and trained staff. Whilst care is taken, no refunds will be issued for allergic reactions. We do offer a free removal if any reactions occurs. Please contact us immediately if you become aware of allergic reaction so we can assist you as quickly as possible.
Thank you for your understanding and continued support allowing us to do what we love.